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Shipping Policy

1. The Pre-Order Voyage

By placing a pre-order, you are securing your CapZero unit before it officially hits the market.

  • Payment: Your payment is collected at the time of purchase to reserve your place in our production line.

  • Fulfillment: We ship orders in the order they were received.

2. Estimated Timeline

Shipping for CapZero orders will commense by early January 2027.

3. Navigating Delays

  • If the waves get choppy and we are unable to ship your order by the estimated date: 

  • Prompt Notification: We will email you immediately with a revised delivery estimate.

  • Your Choice: Under FTC regulations, if a delay occurs, you have the right to either accept the new shipping date or cancel your order for a full 100% refund.

4. Shipping Rates & Methods

  • Domestic Shipping: We ship to all 50 U.S. states and territories.

  • Calculation: Shipping costs are calculated and displayed at checkout based on your "home port" (delivery address).

  • Tracking: Once your CapZero has been dispatched, you will receive a confirmation email with a tracking number so you can follow its journey to your door.

5. Lost or Damaged Shipments

If your package is lost at sea or arrives damaged, please contact us within 7 days of the delivery date. We will work with the carrier to investigate and ensure a replacement or refund is issued.

6. Contact Our Crew

If you need to change your shipping address or have questions about your order’s progress, reach out to us:

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